1. Information We Collect

We may collect the following types of personal and technical information:

• Name, email address, and Zoho CRM account details
• Click-to-dial activity, call logs, and associated metadata (e.g., time, duration)
• Device, browser, and extension usage statistics

We do not collect sensitive personal data (e.g., passwords, payment details, or Zoho user content).

2. How We Use Your Information

• Enable click-to-dial functionality within Zoho CRM
• Improve extension performance and support
• Troubleshoot and resolve user issues
• Monitor usage trends (aggregate/non-personalized)

3. Data Sharing and Storage

• We do not sell, rent, or trade your information.
• Data may be securely stored on cloud services like AWS.
• Limited data may be shared with Zoho APIs and our internal support team as needed.

4. Cookies and Local Storage

The extension may use local storage and cookies to:

• Maintain session states
• Enhance performance
• Remember configuration preferences

No tracking or third-party analytics cookies are used.

5. Security Practices

We implement reasonable safeguards, including:

• Encrypted data transmission (HTTPS/TLS)
• Access controls and audit logs
• Regular code reviews and vulnerability testing

However, no system is completely secure. Use of the extension is at your discretion.

6. User Control and Rights

You have the right to:

• Request deletion of your usage history
• Disable or uninstall the extension at any time

To make a request, email: support@clikdial.com

7. Third-Party Links and Services

This extension works with Zoho CRM and may link to Zoho services. Use of Zoho is subject to their own privacy policy.

8. Changes to This Policy

We may revise this Privacy Policy periodically with or without notice and latest would be on our website.

9. Contact Us

ClikDial is a product of HashAI Tech OPC Pvt Ltd, for any queries reach out to us by using below email id.
Email: support@clikdial.com